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    MGT – MoneyGuard Technologies
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    Branch transformation

    GRG VTM I60X

    PartnerGRG Banking

    Counter services at a self-service machine, guided by a remote teller over HD video, at the hours you choose.

    Request a quoteChat with UsDownload datasheet(PDF, 1.3 MB)
    video link to a remote teller, at the hours you choose
    HD
    video link to a remote teller, at the hours you choose
    notes per second, in and out
    8
    notes per second, in and out
    cards in the card dispenser
    450
    cards in the card dispenser

    What it does for you

    • Counter services, self-service

      Over 95% of counter services can move to the VTM, for branch transformation or teller-less branches.

    • Open when the branch is not

      Remote tellers can serve customers outside branch hours, including services usually offered only at the counter.

    • Reach more locations

      Lower fixed and operating cost than a traditional branch, so VTMs suit off-site locations.

    • One expert team

      A central remote-teller team serves every VTM, with consistent service quality.

    *Actual capacity depends on the thickness and fitness of the local currency (GRG Banking).

    Customer journey

    A teller on screen, every step of the way

    1. Connect

      Live HD video call with a remote teller

    2. Identify

      ID card or passport scan, fingerprint or finger vein

    3. Transact

      Cash, cheques, coins, cards or documents

    4. Finish

      Receipt, card or document handed out at the machine

    Rear or front access

    Rear access

    I60X · Video teller machine

    A video teller kiosk with a 21.5-inch agent display above a 21.5-inch touch screen, a handset for private calls, and passport and A4 scanners. Serviced from the rear, with a UL 291 Level 1 safe.

    What sets it apart

    • 21.5″ agent display and 21.5″ touch display
    • Passport scanner, A4 scanner, signature pen and handset
    • 1915 × 846 × 730 mm (H × W × D), plus a 418 mm front shelf
    Request a quote for the I60X

    Capabilities

    Key features

    Most counter services in one self-service unit, with a teller on video when the customer needs one.

    • HD video teller

      HD camera, speaker, microphone and a private handset for a live call with a remote teller.

    • Cash recycling

      Deposits and withdrawals at 8 notes per second, with up to 4 recycling cassettes.

    • Cheque deposit

      Single or bulk cheque acceptor (option).

    • Coin recycling

      Up to 6 recycling hoppers and an acceptance box (option).

    • Card issuing

      Card printing and dispensing, with chip and magstripe cards.

    • Documents

      A4 document scanner, printer and retract, with an optional stamp.

    • Identity checks

      ID card and passport scanners, fingerprint and finger vein readers (options).

    • Two 21.5″ screens

      A Full HD video display and a multi-touch display for operation.

    Where it's used

    • Branch transformation

      Move complex counter services, such as account opening, to self-service.

    • Teller-less and off-site branches

      Full-service points in business, commercial and residential districts.

    • After-hours banking

      Remote tellers serve customers when the branch is closed.

    Software and integration

    Integration by our software team

    Our developers connect the VTM to the systems you already run, such as your call centre and core banking.

    • Remote teller centre

      Video calls routed to your remote teller team.

    • Core banking

      Accounts, cards and transactions linked to your core banking.

    • Local set-up and support

      Configured, tested and supported by MoneyGuard in Kuwait and Oman.

    Why MoneyGuard

    Connected to your core banking and remote teller set-up by our software team, then installed and maintained under SLA by our engineers in Kuwait and Oman.

    1. Supply

      We supply the configuration that suits each of your sites.

    2. Integrate

      Our software team integrates it with your host, switch and monitoring.

    3. Install

      Our field engineers handle site survey, installation, anchoring and commissioning.

    4. Support

      Preventive maintenance, spare parts and SLA support from Kuwait and Oman.

    Certified and compliant

    • PCI-compliant EPPPIN entry security
    • EMV 4.0 Level 1Card transactions
    • ECB Article 6Banknote processing
    • UL 291 / CEN L safeSafe

    Per the GRG Banking VTM I60X/XL datasheet (V201810).

    Specifications

    Specifications: I60X, I60XL
    ModelI60XRear accessI60XLFront access
    Dimensions (H × W × D)1915 × 846 × 730 mm, plus 418 mm front shelf—
    Displays21.5″ agent display; 21.5″ touch display—
    Video and audioVideo camera and microphone; speaker; handset—
    DevicesCard reader; EPP; receipt printer; QR code scanner; passport scanner; A4 scanner; signature pen—
    Service accessRearFront
    SafeUL 291 Level 1CEN L
    Cash recyclingYes
    Cheque processingSingle or bulk cheque acceptor
    Coin recyclingYes
    Token dispensingYes
    Card issuanceCard printing and card dispensing
    Document processingDocument scanning and retract
    Identity authenticationID card scanner, passport scanner
    BiometricsFingerprint reader, finger vein reader
    Deposit / dispense speed8 notes per second
    CassettesUp to 4 recycling cassettes and 1 acceptance cassette
    Recycling cassetteMax. 3,350 notes*
    Acceptance cassetteMax. 2,000 notes*
    ComplianceECB Article 6
    Cheque acceptor (opt.)Bundle or single
    Coin recycling (opt.)Max. 6 recycling hoppers and 1 acceptance box
    Card readerMotorised; contactless smart card reader; EMV 4.0 Level 1 compliant; card return on power failure
    Card dispenserChip and magstripe cards, max. 450
    Card printerMax. 100 cards
    Retracted cardsMax. 30
    DocumentsA4 printer; A4 single or dual-side colour scanner; A4 retract; stamp (opt.)
    Video conferencingHD camera, speaker, microphone, private handset
    Displays21.5″ Full HD (1920 × 1080) display; 21.5″ multi-touch display for operation
    KeypadTactile 4 × 4 stainless steel; PCI-compliant EPP
    Receipt printer80 mm graphical thermal, with capture and retract
    Barcode readerBarcode and QR code
    Identity (opt.)ID card scanner; passport scanner
    Biometrics (opt.)Optical fingerprint reader; finger vein reader
    Token dispenserOptional
    LocksMechanical combination lock; electronic lock (opt.)
    OptionsUPS; DVR surveillance; safe alarm system
    Maintenance10.4″ LCD service panel with touch display
    PCIntel Core i5 / i7, 4 GB RAM, 500 GB HDD (opt. 2 × 500 GB)
    Operating systemWindows 7 / 10
    ConnectionTCP/IP
    Temperature0 to 40 °C (32 to 104 °F)
    Relative humidity20% to 95%, non-condensing

    *Actual capacity depends on the thickness and fitness of the local currency (GRG Banking). — = not stated for this model. I60X design per the GRG I60X Self-service Kiosk Series presentation (2026); configurations and modules per the GRG Banking VTM I60X/XL datasheet V201810. Subject to change by the manufacturer.

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