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    MGT – MoneyGuard Technologies
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    Customer taking cash from an ATM

    Solution

    Banking that stays open around the clock

    Cash withdrawals, deposits and cash recycling from GRG Banking, with KAL multi-vendor software. Supplied, integrated, installed and supported by MGT in Kuwait and Oman.

    Partner technology and ATM software
    GRG · KAL
    Partner technology and ATM software
    Software integration
    In-house
    Software integration
    Field engineers in Kuwait & Oman
    Local
    Field engineers in Kuwait & Oman
    Support and spare parts
    SLA
    Support and spare parts
    Customer using self-service machines in a bank branch

    The challenge

    What holds cash services back

    Cash is still part of everyday banking. Customers want to withdraw it or pay it in when it suits them, often outside branch hours. Self-service terminals let them do both at any hour, in the lobby or through the wall. That takes pressure off the counter.

    • Cash only in branch hours

      Customers who work during the day often cannot reach a teller when they need cash.

    • Queues for routine deposits

      Simple cash deposits fill the counter and take staff away from customers who need advice.

    • Frequent cash replenishment

      ATMs that only pay out need refilling often, which means more cash-in-transit visits.

    How it works

    How we deliver it

    1. Assess your network

      We review your sites, cash volumes, opening hours and current ATM fleet.

    2. Choose the right mix

      Cash dispense, recycling or deposit, in the lobby or through the wall.

    3. Integrate and test

      Our software team connects each unit to your host, with KAL software where it fits.

    4. Install on site

      Our field engineers install and commission every unit.

    5. Support under SLA

      Preventive maintenance, repairs and local spare parts in Kuwait and Oman.

    Banking

    Corporate cash deposit for a leading bank

    Bulk cash deposits for business customers, counted, verified and credited without a teller visit.

    Sector
    Banking
    Solution
    Corporate cash deposit
    Partner
    GRG Banking
    Our role
    End-to-end delivery & support

    Industry firstFirst bulk cash deposit solution for a bank

    In the field

    Installed, integrated and supported by our engineers

    A recent installation, delivered and maintained by our local team.

    • Telecom

      Drive-through terminal

    Why MGT

    Why MGT

    GRG Banking supplies the hardware. We make it work in your network and keep it running.

    self-service terminals implemented
    1,000+
    industry firsts
    3
    • Integration by our software team

      Our developers connect each terminal to your host and core banking. With KAL software, one application can run across ATMs from many hardware brands.

    • Field engineers in Kuwait and Oman

      Our own engineers install, maintain and repair your terminals on site, with spare parts held locally.

    • Support under your SLA

      Preventive and corrective maintenance to agreed service levels. Supply, integration and maintenance under one contract.

    Frequently asked questions

    What is the difference between a cash dispense ATM and a cash recycler?

    A cash dispense ATM only pays cash out and is refilled with cash. A recycler also takes deposits and reuses those notes for withdrawals.

    Can the terminals run the same software as our other ATMs?

    Yes, through our partner KAL. KAL software runs on hardware from many ATM manufacturers, including GRG Banking, so one application and one management console can serve your whole network.

    Who is the P2800N for?

    Businesses that handle large amounts of cash, such as retail chains, supermarkets, fuel stations and cash-in-transit companies. Bank branches use it so business customers can deposit without waiting for a teller.

    Where can the ATMs be installed?

    The GRG H22 series comes in lobby, through-the-wall and drive-through versions. We help you choose the right placement for each site.

    How is the network monitored and maintained?

    KAL's Terminal Controller (KTC) gives your team a live view of every terminal, with remote fixes and software updates. Our field engineers in Kuwait and Oman install and maintain the units under your SLA.

    Contact

    Plan your self-service network with us

    Tell us about your sites and cash volumes. Request a demo or talk to our team in Kuwait or Oman, and we will suggest the right mix of terminals.

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