Solution
Private, self-service vault access
Fully automated safe deposit systems from our partner Kumahira of Japan. Supplied, integrated, installed and supported by MGT in Kuwait and Oman.
- Partner technology
- Kumahira
- Partner technology
- Software integration
- In-house
- Software integration
- Field engineers in Kuwait & Oman
- Local
- Field engineers in Kuwait & Oman
- Support and spare parts
- SLA
- Support and spare parts
The challenge
Why traditional vaults hold banks back
A traditional vault needs a member of staff for every visit, and customers can reach their box only when the branch and vault are staffed. An automated system removes both limits. Staff time goes back to service, and the branch can offer a more private, premium experience.
Staff needed for every visit
Traditional vaults need an employee to accompany each customer and record the visit by hand.
Limited access hours
Customers reach their box only when the branch is open and staff are free to open the vault.
Valuable branch space
Conventional vaults need aisles for people and boxes at a reachable height, which wastes floor space.
How it works
How your customers use it
Enter the booth
The customer presents a card at the door. The booth locks behind them.
Card and PIN
At the touchscreen, the customer inserts the card and enters a PIN.
The box arrives
A stacker crane takes the box from its rack and delivers it to the booth counter.
Open the box
The customer opens it with their own key. The box never leaves the counter.
Leave, and the box returns
When the customer leaves, the box goes back to its place in the vault automatically.
In this solution
Kumahira systems we supply
Why MGT
Why MGT
Kumahira supplies the system. We plan the site, integrate it with your processes and support it locally.
- self-service terminals implemented
- 1,000+
- industry firsts
- 3
Customisation by our software team
We connect the system to your bank's customer and card systems and adapt it to your security processes.
Field engineers in Kuwait and Oman
Our engineers install and maintain the system on site, working with Kumahira, and train your staff before launch.
SLA maintenance and spare parts
Preventive and corrective maintenance with spare parts, from our teams in Kuwait and Oman.
Frequently asked questions
Does a member of staff need to be there?
No. Customers use the booth alone, and staff no longer need to accompany them or record each visit. Their time goes back to customer service.
Can customers use it outside banking hours?
The system is designed for use after hours and on holidays. The hours you offer depend on your premises, building access and security policy.
How is the vault protected?
Kumahira rates the vault for two hours of fire resistance, and designs it to withstand seismic intensity 6-upper. A sensor stops the crane if shaking reaches 5-lower or more.
Can we change box sizes later?
Yes. You can mix box sizes in one system and exchange boxes after installation. Room heights range from 2240 mm for AFX to 3000 mm for MFX and VFX. We survey your branch and propose a layout for your vault room.
Who makes the system, and who supports it locally?
Kumahira of Japan manufactures it. MGT supplies, integrates, installs and maintains it, with field engineers in Kuwait and Oman.
Contact
Bring automated safe deposit to your branch
Tell us about your branch and vault room. Request a demo or talk to our team in Kuwait or Oman, and we will propose a configuration for your space.
Kuwait (head office)
Oman (branch)
- info@moneyguardtech.com